Effective Date: January 1, 2025
By accessing or using any digital products, services, or content offered by Firebrand Career Systems, LLC (“Firebrand,” “we,” “us,” or “our”), including but not limited to guides, reports, templates, courses, coaching, consulting, and recruiting-related services (collectively, the “Services”), you (“you” or “Client”) agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree to these Terms, do not purchase, access, or use the Services.
1. Eligibility & Account
1.1 Eligibility. You must be at least 18 years old and able to enter into a legally binding contract to purchase or use the Services.
1.2 Account Information. If you create an account on our website, you agree to provide accurate, current, and complete information and to update that information as needed. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
2. Scope of Services
2.1 Digital Products. Firebrand offers digital products such as e-books, PDFs, reports, templates, slide decks, and other downloadable or view-only materials (“Digital Products”).
2.2 Coaching & Consulting. Firebrand offers coaching, consulting, and advisory services related to careers, job search, personal intellectual property (PIP), and worklife strategy (“Coaching Services”).
2.3 Recruiting & Talent Services. Firebrand may also provide recruiting, talent collective, or employer-facing services (“Recruiting Services”), which are governed by these Terms and may also be subject to separate written agreements with employers.
2.4 AI-Assisted Work. Some Services may be created or enhanced using artificial intelligence tools. We review and refine outputs, but we do not guarantee completeness, accuracy, or suitability for any specific purpose. You are responsible for reviewing all deliverables before using them in decision-making or sharing them with third parties.
We may modify, improve, or discontinue any Service at any time, with or without notice.
3. Purchases, Pricing & Payment
3.1 Pricing. All prices for Digital Products and Services are listed on our website or in applicable proposals. We reserve the right to change pricing at any time, but such changes will not affect completed purchases.
3.2 Payment. You agree to pay all fees at the time of purchase or as otherwise specified. Payment processing may be handled by third-party providers (e.g., WooCommerce, SureCart, Stripe, PayPal). By providing payment information, you authorize the processing of charges through our designated payment processor.
3.3 Taxes. You are responsible for any applicable taxes, duties, or fees imposed by governmental authorities, excluding taxes on our income.
3.4 Failed Payments. If a payment is reversed, declined, or charged back, we may suspend or terminate your access to the Services until the balance is resolved.
4. Delivery & Access to Digital Products
4.1 Immediate Access. Most Digital Products are delivered electronically and may be accessible immediately upon successful payment via download link, email, or user dashboard.
4.2 Technical Requirements. You are responsible for ensuring you have the necessary hardware, software, and internet access to download and use the Digital Products.
4.3 Access Window. Any time-limited access (e.g., to portals, course platforms, or hosted files) will be described at the time of purchase. We do not guarantee permanent or lifetime hosting unless explicitly stated in writing.
5. Refunds & Cancellations
5.1 Digital Products – All Sales Final (Default). Due to the instant, non-returnable nature of digital content, all sales of Digital Products are typically final and non-refundable, unless otherwise stated on the specific product page or a mandatory consumer law applies.
5.2 Coaching & Consulting.
- Single sessions: Cancellations or reschedules must be requested at least 48 hours before the scheduled time to avoid forfeiting the session fee.
- Packages/programs: Refunds are not guaranteed once work has begun. We may, at our sole discretion, offer partial credits or rescheduling options.
5.3 Recruiting Services. Refunds and guarantees related to Recruiting Services (if any) will be specified in a separate written agreement with the employer. Those terms will control in the event of any conflict.
5.4 Chargebacks. If you initiate a chargeback without first attempting to resolve the issue with us, we reserve the right to suspend access to all Services and pursue any remedies available.
6. Intellectual Property & License
6.1 Ownership. All Digital Products, reports, frameworks, templates, concepts (including the Firebrand PIP model: Inventory · Identity · Influence), branding, logos, text, graphics, design, and other content are owned by Firebrand or its licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2 License to You (Personal Use).
Unless otherwise stated in a separate written agreement, you are granted a non-exclusive, non-transferable, revocable license to use Digital Products and other purchased content for your personal, non-commercial use only.
You may not:
- Resell, redistribute, or sublicense the Digital Products.
- Share files publicly or make them available in any “free download” or shared repository.
- Remove copyright notices, branding, or proprietary legends.
- Represent Firebrand’s frameworks or materials as your own intellectual property.
6.3 Business & Organizational Use. Any use of Firebrand materials within a company, team, training program, or for repeated commercial use (e.g., using our templates with multiple paying clients) requires a separate, written license or services agreement with Firebrand.
6.4 Feedback. If you provide feedback, ideas, or suggestions, you grant Firebrand a perpetual, worldwide, royalty-free license to use that feedback to improve our products and services, without obligation to compensate you.
7. No Guarantees & Professional Disclaimers
7.1 No Job, Income, or Outcome Guarantees.
Firebrand provides tools, strategies, and support to help you clarify your personal intellectual property and navigate the market. We do not guarantee:
- That you will secure employment, promotions, clients, or specific income levels.
- That any particular employer or recruiter will respond to or accept your materials.
- That the market will behave in a particular way.
All examples of career results, income, or job offers are illustrative only and not promises of future performance.
7.2 Not Legal, Financial, Tax, or Mental Health Advice.
The Services are for informational and educational purposes only. They do not constitute:
- Legal advice
- Financial or tax advice
- Investment advice
- Medical or mental health treatment
You should consult qualified professionals before making legal, financial, or medical decisions.
7.3 Recruiting Role. When acting as a recruiter or talent intermediary, Firebrand is not your employer and does not control hiring decisions made by client companies.
8. Client Responsibilities
8.1 Accuracy of Information. You are responsible for providing accurate, complete, and truthful information in all resumes, profiles, forms, and communications. Firebrand is not liable for consequences resulting from inaccurate or incomplete information you supply.
8.2 Use of Recommendations. You remain responsible for how you use any strategies, wording, or suggested actions. You agree to exercise your own independent judgment and seek additional professional advice as needed.
8.3 Conduct. You agree not to use the Services for any unlawful purpose, to harass or harm others, or to infringe any third party’s rights.
9. Privacy & Data Use
9.1 Privacy Policy. Our collection and use of your personal data is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review it carefully.
9.2 Data Storage & Communications. By using the Services, you consent to us storing your information (e.g., contact details, resumes, work history, notes) and contacting you by email or other channels consistent with your expressed preferences and any consent you provide.
9.3 Candidate Profiles & Visibility. If you participate in any talent collective, candidate profile, or recruiting-related program:
- We will not share your contact details or named résumé with employers or third parties without your permission, except as required by law.
- You may request changes to your visibility settings or request deletion of your data by emailing support@firebrandcareers.com.
10. Third-Party Tools & Links
10.1 Third-Party Platforms. The Services may rely on or include links to third-party platforms (e.g., payment processors, video conferencing tools, course platforms, social networks). Those third parties are governed by their own terms and policies.
10.2 No Responsibility for Third Parties. Firebrand does not control and is not responsible for the content, security, or practices of any third-party websites or services, even if linked to or from our site.
11. Limitation of Liability
To the fullest extent permitted by law:
11.1 No Indirect Damages. Firebrand will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, or data loss, arising out of or related to the use of or inability to use the Services.
11.2 Cap on Direct Damages. Firebrand’s total aggregate liability arising out of or related to the Services will be limited to the amount you actually paid for the specific Digital Product or Service giving rise to the claim in the 12 months preceding the claim.
11.3 Jurisdictions. Some jurisdictions do not allow certain limitations of liability. In those cases, the limitations shall apply to the fullest extent permitted by applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Firebrand, its owners, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:
- Your use of the Services;
- Your violation of these Terms;
- Your infringement of any third-party rights.
13. Termination
13.1 By Firebrand. We may suspend or terminate your access to the Services at any time, with or without cause or notice, including if we believe you have violated these Terms or engaged in misuse.
13.2 Effect of Termination. Upon termination, your license to use Digital Products and access Services may be revoked or limited, except where continued personal use is clearly granted. Any provisions that by their nature should survive termination (e.g., IP, disclaimers, limitations of liability, indemnification) will continue to apply.
14. Governing Law & Dispute Resolution
14.1 Governing Law. These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.
14.2 Venue. Any disputes arising out of or relating to these Terms or the Services shall be brought in the state or federal courts located in Travis County, Texas, and you consent to jurisdiction and venue in those courts.
14.3 Good Faith Resolution. Before filing any formal claim, you agree to first attempt to resolve the issue informally by contacting us at support@firebrandcareers.com and allowing a reasonable time for response.
15. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the “Effective Date” at the top of this page. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.
16. Miscellaneous
16.1 Entire Agreement. These Terms, together with any additional written agreements specific to particular Services, constitute the entire agreement between you and Firebrand regarding the Services.
16.2 Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.
16.3 No Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
16.4 Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets.
Last Updated: November 16, 2025